If a user has a "N" next to their name it means they have entered a channel beyond their permission. They can hear what the people in the channel are saying, but cannot respond themselves. In order to remove their mute. You must go to Channel Admin and uncheck the Mute next to them while they are highlighted. Only members of veteran or higher should have the permission to do this.
How To Access the User Editor.
In order to assign ranks to other guild members or to add another member to the ventrilo data base, you must enter the User Editor via the Server Admin tab. Only Officers or higher should have access to this ability.
User Editor And How To Use It.
This is the interface you will get when you open up the User Editor.
I've highlighted a few things to help with the explanation of this.
Adding a New User
The first step to adding a new user is clicking the "New" button highlighted here in
violet. This will give you a default clear prompt. The first thing you are going to want to do is upload a profile. The
yellow highlighted area here shows you a drop down menu. You want to load a
Generic User setting for all new members. Next give them their desired
Login Name this will be the name they enter under. The Login Name can be typed in the field highlighted here in
red. You can enter any
Password you want so just be sure to tell them of it so they can log in under it. I suggest you do not leave it blank so that people can't log in under their name and spam vent.
Finally you want to set their rank. This drop down menu is highlighted in
green. Members get Member and Pledges get the rank Pledge, respectively. Finally, and most importantly, click the
Add button highlighted in
blue otherwise all the information you have logged will be lost.
If you are changing anything after this fact or adjusting the setting on another user, you will use the
Update button instead of Add. Make sure you click Update at the end of each session of User Editor just to make sure your settings are saved.