What is your primary web browser (IE, firefox)? Does the issue occur if you try to open the same file in media player through an alternate browser?
Install an alternate media player, configure your browser to use that player to open the file. Does a similar error occur (try video lan or media player classic)?
Does it seem to only occur when opening from a single website or a single file format?
What version of media player (9, 10, 11)?
Do you have all codecs installed (xvid, divx, etc)?
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